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Welcome to Front Door

We are your starting point for accessing child and youth mental health services and supports in Waterloo Region.

Since you are here, you are likely experiencing a difficult, confusing and challenging time. We can help. We work with parents/caregivers, children and youth (up to their 18th birthday) who are struggling with life’s challenges such as emotions, behaviours, relationships and mental health. We listen, offer support and can help you identify next steps including access to other services. To see how we can help you, click on one of the options below or just walk in during our walk-in times (first come first serve).

We’re here for you!

March 17, 2020

While our Front Door location is currently closed to the public, we are encouraging people who need child or youth mental health support to call us to make a telephone or video appointment. This is the safest way for us to serve you at this time. Please contact us directly at 519-749-2932, and press “1“ […]

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Front Door Events

  • Regulating Emotions in Children and Youth

    In this workshop for parents you will learn: ·How to support kids and teens to develop and foster the vital skills in emotion regulation. ·What is emotion regulation, how is it developed in the brain? ·Reflect on how you as a parent deal with big emotions ·Learn practical strategies to manage everyday challenges ·Tools to […]

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About Front Door

Carizon Family and Community Services and Lutherwood have combined resources to offer Front Door – a great first step for families and young people who have concerns that relate to behavioural or emotional mental health concerns.




"I wish I had come sooner. This was very helpful as we came up with a plan that will help. The staff were very kind, listened to me and created a safe, non-judgmental atmosphere. Thank you." Parent




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