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Welcome to Front Door

We are your starting point for accessing child and youth mental health services and supports in Waterloo Region.

Since you are here, you are likely experiencing a difficult, confusing and challenging time. We can help. We work with parents/caregivers, children and youth (up to their 18th birthday) who are struggling with life’s challenges such as emotions, behaviours, relationships and mental health. We listen, offer support and can help you identify next steps including access to other services. To see how we can help you, click on one of the options below or just walk in during our walk-in times (first come first serve).

Summer 2019 Quick Access Dates

July 5, 2019

Walk-in will be open on all:

  • Tuesdays 12:00pm-6:30pm 35 Dickson St., Cambridge (Lutherwood)
  • Wednesdays 12:00pm-6:30pm 1770 King St. E., Kitchener (Front Door)
  • Thursdays 9:00am-3:30pm 1145 Concession Rd., Cambridge (Langs)

and the following:

  • Saturdays 1770 King St. E., Kitchener (Front Door)
  • July 13, July 27, August 10, August 24

Additional locations available by appointment. Please call 519-749-2932 to book.

  • North Dumfries Community Health Centre, Ayr
  • Wellesley Township Community Health Centre, Wellesley
  • Interfaith Community Counselling Centre, New Hamburg
  • Woolwich Counselling Centre, Elmira
  • Idea Exchange- Clemens Mill, Cambridge
  • Chaplin Family YMCA, Cambridge
  • EarlyON Roger St., Waterloo
  • KPL Main Branch, Kitchener

Front Door Events

No events scheduled.

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About Front Door

Carizon Family and Community Services and Lutherwood have combined resources to offer Front Door – a great first step for families and young people who have concerns that relate to behavioural or emotional mental health concerns.




"I wish I had come sooner. This was very helpful as we came up with a plan that will help. The staff were very kind, listened to me and created a safe, non-judgmental atmosphere. Thank you." Parent




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