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Welcome to Front Door

We are your starting point for accessing child and youth mental health services and supports in Waterloo Region.

Since you are here, you are likely experiencing a difficult, confusing and challenging time. We can help. We work with parents/caregivers, children and youth (up to their 18th birthday) who are struggling with life’s challenges such as emotions, behaviours, relationships and mental health. We listen, offer support and can help you identify next steps including access to other services. To see how we can help you, click on one of the options below or just walk in during our walk-in times (first come first serve).

Quick Access Holiday Hours 2019/20

December 11, 2019

Please note our Quick Access schedule for over the holidays. Happy Holidays!!!

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Front Door Events

  • Introduction to Emotional Freedom Technique to Help Manage Exam Stress- Youth Workshop

    In this introduction to Emotional Freedom Technique (EFT) we will introduce and experience EFT or tapping as we calm the brain and focus on the stress we feel when we think and prepare for exams.  

    Register >
  • Front Door Info Session and Tour- For Community Partners

    Do you work with children and youth?   Are you interested in learning more about Front Door? Join us for an info session and tour.    

    Register >
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About Front Door

Carizon Family and Community Services and Lutherwood have combined resources to offer Front Door – a great first step for families and young people who have concerns that relate to behavioural or emotional mental health concerns.




"I wish I had come sooner. This was very helpful as we came up with a plan that will help. The staff were very kind, listened to me and created a safe, non-judgmental atmosphere. Thank you." Parent




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