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Welcome to Front Door

We are your starting point for accessing child and youth mental health services and supports in Waterloo Region.

Since you are here, you are likely experiencing a difficult, confusing and challenging time. We can help. We work with parents/caregivers, children and youth (up to their 18th birthday) who are struggling with life’s challenges such as emotions, behaviours, relationships and mental health. We listen, offer support and can help you identify next steps including access to other services. To see how we can help you, click on one of the options below or just walk in during our walk-in times (first come first serve).

Construction at Front Door

June 12, 2019 We are getting a new roof! Along with this excitement comes some minor inconveniences that we want you to be aware of prior to coming in.Our A/C units are off as per the repair, it is a bit warm in the building, we have doors open and fans to make it as comfortable as we can!There is limited parking in the parking lot, some noise, odor and dust.If any of these things are a concern for you please do give us a call and we will be happy to chat about how we can accommodate you.Thank you!

Front Door Events

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About Front Door

Carizon Family and Community Services and Lutherwood have combined resources to offer Front Door – a great first step for families and young people who have concerns that relate to behavioural or emotional mental health concerns.




"I wish I had come sooner. This was very helpful as we came up with a plan that will help. The staff were very kind, listened to me and created a safe, non-judgmental atmosphere. Thank you." Parent




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